في 12 يونيو 2025، تعرضت خدمات Logto على `logto.app` لانقطاع قصير بسبب عطل في Cloudflare أثر على توجيه الطلبات. تم حل المشكلة بسرعة دون أي تأثير على أمان البيانات أو الخدمات الأساسية.
بين الساعة 18:07 و 18:58 بتوقيت UTC في 12 يونيو 2025، واجه المستخدمون الذين يصلون إلى خدمات Logto عبر نطاق logto.app (بما في ذلك النطاقات المخصصة) أخطاء. كان الانقطاع نتيجة لعطل في Cloudflare Workers KV، مما أثر على طبقة التوجيه لدينا. لم تتأثر خدمات Logto Cloud و Logto Console لأنها تستخدم حل DNS مباشر ولا تعتمد على Cloudflare Workers. تم استعادة الخدمة خلال ساعة واحدة دون أي تأثير على أمان البيانات.
logto.app.حدث هذا الحادث بسبب توقف Cloudflare Workers KV عن العمل. يقوم Cloudflare Worker لدينا بتوجيه الطلبات إلى المنطقة الصحيحة في Logto لكل مستأجر أو نطاق لضمان إقامة البيانات والامتثال المناسبين. لتحسين الأداء، يستخدم الـ Worker خدمة KV لتخزين هذه الخرائط الخاصة بالمناطق مؤقتاً. عندما أصبحت KV غير متاحة، فشلت عمليات الكاش وأدى ذلك إلى ظهور أخطاء من الـ Worker بدلاً من الاعتماد على سلوك بدون كاش، مما تسبب في انقطاع الخدمة.
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لم تتأثر خدمات Logto Cloud و Logto Console لأنها تعتمد على حل DNS مباشر ولا تستخدم Cloudflare Workers في التوجيه.
logto.app واجهوا أخطاء لمدة حوالي 50 دقيقة.شكراً لصبركم ودعمكم.