2024-01-11 tarihinde alan adı yenileme hatası nedeniyle Logto hizmet kesintisi olayı raporu.
2024-01-11 tarihinde, Logto hizmetleri birçok 502 Kötü Ağ Geçidi hatasıyla hizmet kesintisi yaşadı.
logto.app alan adı süresi doldu ve yenileme tamamlanamadı.logto.app alan adının süresinin dolmuş olabileceğini fark ettik. Alan adı kayıt şirketini kontrol ettik ve yenilenmediği için alan adının süre dolduğunu öğrendik.Alan adlarımız genellikle alan adı kayıt şirketimiz aracılığıyla otomatik olarak yenilenir. Ancak, bu durumda yenileme işlemi olası bir yanlış yapılandırma nedeniyle başarısız oldu. Sonuç olarak, logto.app alan adının süresi doldu ve DNS kayıtları kayıt şirketinin park sayfasına yönlendirildi.
Şu anda, kimlik doğrulama hizmeti çalışmaya devam etmektedir, ancak çoğu istek ona ulaşamamaktadır. İstisna, auth.logto.io alanına bağlı olan Logto yönetici kiracısıdır ve süre dolmasından etkilenmemiştir.
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Kimlik doğrulama hizmetine ek olarak, Logto kiracılarını organize eden ve Logto Bulut Konsolunu (bir ön uç uygulaması) sağlayan bir Bulut hizmetimiz de bulunmaktadır.
Bir kullanıcı Bulut Konsolunu çalıştırdığında, uygulama doğrudan kimlik doğrulama hizmetini çağırmaz; bunun yerine, tüm yönetim işlemleri için Bulut hizmetini çağırır.
Logto Yönetim API'si ile uyumlu olmak için, istekleri kimlik doğrulama hizmetine yönlendirmek amacıyla "Yönetim API proxy" uç noktasını tasarladık. Tüm akış şu şekildedir:
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*.logto.app alan adının sertifika uyumsuzluğu sorunu olduğu için, Bulut hizmeti (Node.js) isteği reddeder ve bir hata atar.
Normalde, istek hataları hizmetin çökmesini önlemek için yakalanır. Ancak, hata proxy modülünden kaynaklandığı için, mevcut hata işleme mantığı onu yakalayamadı ve bu da hizmetin çökmesine neden oldu.
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(%c3%a7%c3%b6k%c3%bc%c5%9f)%3c/text%3e%3cpath style='stroke-dasharray: 3%2c 3%3b fill: none%3b' stroke='none' stroke-width='2' class='messageLine1' d='M 276%2c366 C 336%2c356 336%2c396 276%2c386'/%3e%3c/svg%3e)
Her Logto hizmetinde en az üç replika bulunmasına rağmen, Bulut Konsolundan gelen hemen hemen her istekte hata oluştuğu için tüm replikalar kolayca çöktü. Otomatik kurtarma mekanizmasının devreye girmesi zaman aldığından, hizmet bir süre kullanılamaz hale geldi.
Bu, kullanıcıların neden 502 Kötü Ağ Geçidi hataları gördüğünü açıklıyor (tüm replikalar çöktü). Bulut hizmeti yeniden çalışır duruma geldiğinde, yeni ve tekrarlanan Bulut Konsol istekleri geliyor ve çökme döngüsü devam ediyor.
Bulut hizmeti kapalı olduğunda, bu aynı zamanda belirli uç noktalar (çoğunlukla /api/.well-known/sign-in-exp) için kimlik doğrulama hizmetini de etkiler. Bu uç nokta, bağlayıcı bilgilerini içeren ve Bulut hizmetinden alınması gereken oturum açma deneyimi yapılandırmasını almak için kullanılır.
logto.app için izleme ekle.