繁體中文（台灣）
事件回顧：Logto 認證服務中斷事件
2025 年 6 月 12 日，因為 Cloudflare 出現影響請求路由的故障，導致 `logto.app` 上的 Logto 服務短暫中斷。問題很快被解決，數據安全和核心服務未受影響。
Gao
Founder
Founder
2025 年 6 月 12 日，因為 Cloudflare 出現影響請求路由的故障，導致 `logto.app` 上的 Logto 服務短暫中斷。問題很快被解決，數據安全和核心服務未受影響。
2025 年 6 月 12 日 18:07 到 18:58（UTC）之間，通過 logto.app 網域（包含自訂網域）訪問 Logto 服務的用戶遇到了錯誤。這次中斷是由 Cloudflare Workers KV 故障引起，影響了我們的路由層。使用直接 DNS 解析且不依賴 Cloudflare Workers 的 Logto Cloud 服務和 Logto Console 未受影響。服務在一小時內恢復，數據安全沒有受到影響。
logto.app 發送的請求，Logto 認證服務 API 開始回傳 500 錯誤。本次事件是因 Cloudflare Workers KV 服務中斷引起。我們的 Cloudflare Worker 會將請求路由到每個租戶或網域所對應的正確 Logto 區域，以確保數據合規與所在地端。為了提升效能，Worker 會利用 KV 來快取這些區域映射資料。當 KV 無法使用時，快取操作失敗，Worker 沒有進行無快取降級，而是拋出錯誤，導致服務中斷。
%3btext-align:center%3b%7d%23mermaid-0 .edgeLabel p%7bbackground-color:rgba(232%2c232%2c232%2c 0.8)%3b%7d%23mermaid-0 .edgeLabel rect%7bopacity:0.5%3bbackground-color:rgba(232%2c232%2c232%2c 0.8)%3bfill:rgba(232%2c232%2c232%2c 0.8)%3b%7d%23mermaid-0 .labelBkg%7bbackground-color:rgba(232%2c 232%2c 232%2c 0.5)%3b%7d%23mermaid-0 .cluster rect%7bfill:%23ffffde%3bstroke:%23aaaa33%3bstroke-width:1px%3b%7d%23mermaid-0 .cluster text%7bfill:%23333%3b%7d%23mermaid-0 .cluster span%7bcolor:%23333%3b%7d%23mermaid-0 div.mermaidTooltip%7bposition:absolute%3btext-align:center%3bmax-width:200px%3bpadding:2px%3bfont-family:arial%2csans-serif%3bfont-size:12px%3bbackground:hsl(80%2c 100%25%2c 96.2745098039%25)%3bborder:1px solid %23aaaa33%3bborder-radius:2px%3bpointer-events:none%3bz-index:100%3b%7d%23mermaid-0 .flowchartTitleText%7btext-anchor:middle%3bfont-size:18px%3bfill:%23333%3b%7d%23mermaid-0 rect.text%7bfill:none%3bstroke-width:0%3b%7d%23mermaid-0 .icon-shape%2c%23mermaid-0 .image-shape%7bbackground-color:rgba(232%2c232%2c232%2c 0.8)%3btext-align:center%3b%7d%23mermaid-0 .icon-shape p%2c%23mermaid-0 .image-shape p%7bbackground-color:rgba(232%2c232%2c232%2c 0.8)%3bpadding:2px%3b%7d%23mermaid-0 .icon-shape rect%2c%23mermaid-0 .image-shape rect%7bopacity:0.5%3bbackground-color:rgba(232%2c232%2c232%2c 0.8)%3bfill:rgba(232%2c232%2c232%2c 0.8)%3b%7d%23mermaid-0 :root%7b--mermaid-font-family:arial%2csans-serif%3b%7d%3c/style%3e%3cg%3e%3cmarker orient='auto' markerHeight='8' markerWidth='8' markerUnits='userSpaceOnUse' refY='5' refX='5' viewBox='0 0 10 10' class='marker flowchart-v2' id='mermaid-0_flowchart-v2-pointEnd'%3e%3cpath style='stroke-width: 1%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' d='M 0 0 L 10 5 L 0 10 z'/%3e%3c/marker%3e%3cmarker orient='auto' markerHeight='8' markerWidth='8' markerUnits='userSpaceOnUse' refY='5' refX='4.5' viewBox='0 0 10 10' class='marker flowchart-v2' id='mermaid-0_flowchart-v2-pointStart'%3e%3cpath style='stroke-width: 1%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' d='M 0 5 L 10 10 L 10 0 z'/%3e%3c/marker%3e%3cmarker orient='auto' markerHeight='11' markerWidth='11' markerUnits='userSpaceOnUse' refY='5' refX='11' viewBox='0 0 10 10' class='marker flowchart-v2' id='mermaid-0_flowchart-v2-circleEnd'%3e%3ccircle style='stroke-width: 1%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' r='5' cy='5' cx='5'/%3e%3c/marker%3e%3cmarker orient='auto' markerHeight='11' markerWidth='11' markerUnits='userSpaceOnUse' refY='5' refX='-1' viewBox='0 0 10 10' class='marker flowchart-v2' id='mermaid-0_flowchart-v2-circleStart'%3e%3ccircle style='stroke-width: 1%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' r='5' cy='5' cx='5'/%3e%3c/marker%3e%3cmarker orient='auto' markerHeight='11' markerWidth='11' markerUnits='userSpaceOnUse' refY='5.2' refX='12' viewBox='0 0 11 11' class='marker cross flowchart-v2' id='mermaid-0_flowchart-v2-crossEnd'%3e%3cpath style='stroke-width: 2%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' d='M 1%2c1 l 9%2c9 M 10%2c1 l -9%2c9'/%3e%3c/marker%3e%3cmarker orient='auto' markerHeight='11' markerWidth='11' markerUnits='userSpaceOnUse' refY='5.2' refX='-1' viewBox='0 0 11 11' class='marker cross flowchart-v2' id='mermaid-0_flowchart-v2-crossStart'%3e%3cpath style='stroke-width: 2%3b stroke-dasharray: 1%2c 0%3b' class='arrowMarkerPath' d='M 1%2c1 l 9%2c9 M 10%2c1 l -9%2c9'/%3e%3c/marker%3e%3cg class='root'%3e%3cg class='clusters'/%3e%3cg class='edgePaths'%3e%3cpath marker-end='url(%23mermaid-0_flowchart-v2-pointEnd)' style='' class='edge-thickness-normal edge-pattern-solid edge-thickness-normal edge-pattern-solid flowchart-link' id='L_User_Worker_0' d='M247.672%2c71L251.839%2c71C256.005%2c71%2c264.339%2c71%2c272.005%2c71C279.672%2c71%2c286.672%2c71%2c290.172%2c71L293.672%2c71'/%3e%3cpath marker-end='url(%23mermaid-0_flowchart-v2-pointEnd)' style='' class='edge-thickness-normal edge-pattern-solid edge-thickness-normal edge-pattern-solid flowchart-link' id='L_Worker_KV_1' d='M484.2%2c44L498.43%2c39.833C512.66%2c35.667%2c541.119%2c27.333%2c568.562%2c24.254C596.004%2c21.174%2c622.431%2c23.348%2c635.644%2c24.435L648.857%2c25.522'/%3e%3cpath marker-end='url(%23mermaid-0_flowchart-v2-pointEnd)' style='' class='edge-thickness-normal edge-pattern-solid edge-thickness-normal edge-pattern-solid flowchart-link' id='L_KV_Worker_2' d='M652.844%2c55.587L638.966%2c58.156C625.089%2c60.725%2c597.333%2c65.862%2c570.245%2c68.431C543.156%2c71%2c516.734%2c71%2c503.523%2c71L490.313%2c71'/%3e%3cpath marker-end='url(%23mermaid-0_flowchart-v2-pointEnd)' style='' class='edge-thickness-normal edge-pattern-solid edge-thickness-normal edge-pattern-solid flowchart-link' id='L_Worker_LogtoRegion_3' d='M462.504%2c98L480.35%2c104.833C498.196%2c111.667%2c533.887%2c125.333%2c566.99%2c132.167C600.094%2c139%2c630.609%2c139%2c645.867%2c139L661.125%2c139'/%3e%3c/g%3e%3cg class='edgeLabels'%3e%3cg class='edgeLabel'%3e%3cg transform='translate(0%2c 0)' class='label'%3e%3cforeignObject height='0' width='0'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' class='labelBkg' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='edgeLabel'%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg class='edgeLabel'%3e%3cg transform='translate(0%2c 0)' class='label'%3e%3cforeignObject height='0' width='0'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' class='labelBkg' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='edgeLabel'%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg transform='translate(569.578125%2c 71)' class='edgeLabel'%3e%3cg transform='translate(-58.265625%2c -12)' class='label'%3e%3cforeignObject height='24' width='116.53125'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' class='labelBkg' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='edgeLabel'%3e%3cp%3eRegion mapping%3c/p%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg class='edgeLabel'%3e%3cg transform='translate(0%2c 0)' class='label'%3e%3cforeignObject height='0' width='0'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' class='labelBkg' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='edgeLabel'%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3c/g%3e%3cg class='nodes'%3e%3cg transform='translate(127.8359375%2c 71)' id='flowchart-User-0' class='node default'%3e%3crect height='54' width='239.671875' y='-27' x='-119.8359375' style='' class='basic label-container'/%3e%3cg transform='translate(-89.8359375%2c -12)' style='' class='label'%3e%3crect/%3e%3cforeignObject height='24' width='179.671875'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='nodeLabel'%3e%3cp%3eUser request to logto.app%3c/p%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg transform='translate(391.9921875%2c 71)' id='flowchart-Worker-1' class='node default'%3e%3crect height='54' width='188.640625' y='-27' x='-94.3203125' style='' class='basic label-container'/%3e%3cg transform='translate(-64.3203125%2c -12)' style='' class='label'%3e%3crect/%3e%3cforeignObject height='24' width='128.640625'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='nodeLabel'%3e%3cp%3eCloudflare Worker%3c/p%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg transform='translate(764.0625%2c 35)' id='flowchart-KV-3' class='node default'%3e%3crect height='54' width='222.4375' y='-27' x='-111.21875' style='' class='basic label-container'/%3e%3cg transform='translate(-81.21875%2c -12)' style='' class='label'%3e%3crect/%3e%3cforeignObject height='24' width='162.4375'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='nodeLabel'%3e%3cp%3eCloudflare Workers KV%3c/p%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3cg transform='translate(764.0625%2c 139)' id='flowchart-LogtoRegion-7' class='node default'%3e%3crect height='54' width='197.875' y='-27' x='-98.9375' style='' class='basic label-container'/%3e%3cg transform='translate(-68.9375%2c -12)' style='' class='label'%3e%3crect/%3e%3cforeignObject height='24' width='137.875'%3e%3cdiv style='display: table-cell%3b white-space: nowrap%3b line-height: 1.5%3b max-width: 200px%3b text-align: center%3b' xmlns='http://www.w3.org/1999/xhtml'%3e%3cspan class='nodeLabel'%3e%3cp%3eTarget Logto region%3c/p%3e%3c/span%3e%3c/div%3e%3c/foreignObject%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Logto Cloud 服務和 Logto Console 沒有受到影響，因為它們依賴直接 DNS 解析，不會使用 Cloudflare Workers 進行路由。
logto.app 使用 Logto 的用戶出現錯誤，持續約 50 分鐘。感謝你 的耐心與支持。